We'd like to help. If you haven't already, can you uninstall the app > power cycle your TV > install the app to see if that fixes the issue? Keep us posted.
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Let us know how it goes. We're here if you have any other questions.
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I posted videos to You guys it doesn’t work. This TV is a year and half old and worked fine with the app up until last week. All other apps work from amazon to Hulu and Netflix. Yours does nothing! Watch the videos I posted
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