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The Wall Street Journal
The Wall Street Journal
The Wall Street Journal
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The Wall Street JournalVerified account

@WSJ

Breaking news and features from the WSJ.

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Joined April 2007

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    The Wall Street Journal‏Verified account @WSJ Jan 20

    Airlines have little incentive to spend to expedite delayed luggage, and travelers have little protection and few rightshttp://on.wsj.com/2Bdt6ml 

    1:40 PM - 20 Jan 2018
    • 80 Retweets
    • 104 Likes
    • yudy vargas Derrick Búildér 🇬🇭 Tim CELESTYN AYNA Ziad Rene Espedillon ahmed hawari João Paulo БФ ОБЪЯТИЕ Телефон 89218800042
    10 replies 80 retweets 104 likes
      1. Verna Smith‏ @VernaPolitics Jan 20
        Replying to @WSJ

        imagine! Part of service one pays for during airtravel to hve luggage delivered at end of flight. Tht #airlines can just refuse to hold to their part of contract is awful. Tells deterioration of #serviceindustry overall. Time for meaningful /new oversight. #customerService

        0 replies 0 retweets 1 like
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      1. arthur beiley‏ @beileyarthur Jan 20
        Replying to @WSJ

        The incentive for Airlines to give good service is to satisfy the consumer . If they do not they will lose business . JFK is a terrible Airport to fly into . It is run and managed by. Government agency :Port Authority of New York . Avoid that airport , if possible .

        0 replies 0 retweets 1 like
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      2. Vinu Abraham‏ @VinuLive Jan 20
        Replying to @WSJ

        After the Pharmaceutical and Hospital industries, the airline industry is one in which consumers get ripped with zero protection

        1 reply 0 retweets 1 like
      3. 1 more reply
      1. Frank Lucas Pentangeli Ocean Capone Rizza White‏ @frankrizza35 Jan 20
        Replying to @WSJ

        @BDSmovement

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      1. arthur beiley‏ @beileyarthur Jan 20
        Replying to @WSJ

        Arline’s do have an incentive to give good service and that is competition . This includes giving good baggage service .

        0 replies 0 retweets 0 likes
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      1. Stephanie‏ @StephanieIvey13 Jan 20
        Replying to @WSJ

        This is why I never check a bag! Never! Just make the most of one carry on and wear same outfits while on trip! Much better than the stress of waiting or not getting your luggage! Everyone over packs anyway!

        0 replies 0 retweets 0 likes
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      1. Justin Huff‏ @C4YerSelf Jan 20
        Replying to @WSJ

        This is news?

        0 replies 0 retweets 0 likes
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      2. Nick_Zen‏ @Nick_Zen Jan 20
        Replying to @WSJ

        It's sad that just doing a good job isn't incentive enough.

        1 reply 0 retweets 0 likes
      3. p v‏ @misterptweets Jan 20
        Replying to @Nick_Zen @WSJ

        Nope - can’t just rely on the goodness of companies- they’re motivated by profits so we need to demand our money back -that’s how they’ll get in line

        0 replies 0 retweets 0 likes
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