Banks/lenders should listen to feedback/concerns and implement a PR Campaign that regains customer trust/relationships #stratcomm4337
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NO kidding!!
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This may be one of the dumbest headlines I've ever seen.
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Compound interest is "for the customer"? It's a predatory lending practice that is not only legal but culturally acceptable too.
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Thats the problem with capitalism the focus is on profit in lieu of the customer. Find a happy medium
#endcorporategreed -
No, what's awesome about capitalism is a biz can choose HOW to run itself. If service matters, a co. that doesn't focus on it will fail.
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Furthermore, consumers have the choice to go somewhere else. If you don't like the service from your mortgage company, go to another lender!
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Beware of Suntrust for certain. Flat out the worst company I have ever had the displeasure of doing business with on a mortgage.
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1/2 Hi, SunTrust here. We observed your tweet and wanted to reach out regarding your dissatisfaction. Do you have feedback to share or
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I'll take "No Shit!" for $1,000, Alex
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It's unfortunately true. Your customers well being should be the focus of any business.
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It's not an either/or thing.
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Greed is good. Then find someone else.
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