Litany of failures. Well yeah I guess so. Starting with the arrogance of the C Suite.
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Really just 1 thing. Munoz "We let our policies and procedures get in the way of doing the right thing.” They forgot the customer.
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It is not about failures. It was just poor disrespect to customers.
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Arrogance and weakness among citizens. Freedom loving patriots must unite against authoritarians and those who hide behind the *throne".
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#United when will you learnn nothing can excuse your behaviour towards a paying passenger#admit and get on with compensation payment!?!Thanks. Twitter will use this to make your timeline better. UndoUndo
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You don't say
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Don't worry dude u won't have a company to run next year, maybe the local soup kitchen. You want honest business, go there
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This CEO is real ass O ; try your luck to put blame on others ; it's better he step down ; Thought major shareholder is Warren Buffett.
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Why is Munoz still on the job?
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ya think so!!??
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The United culture is rooted in following procedures even at the cost of cistomer service. I was platinum with them for years and left.
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