This was a PR and Business disaster from start to finish. They could not have handled this any worse and now they are going to pay.
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You criminals assaulted a customer and BLAMED THE VICTIM!!!!

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Who at UAL assaulted anyone? Did not occur. Facts vs. Emotion
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UAL was responsible for bringing security onto the airplane. for going that route.
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And for overbooking... Over loading the plane... Prioritizing employees over paying customers... Treating passengers like cattle...
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Please check your Contract of Carriage and DOT regulations re airline essential employee travel.
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nobody is saying that they cant legally remove passengers,but not good biz & this is certainly biting them in the behind. things r changing
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The problem is people are SICK AND TIRED of them "legally" treating human beings who pay their pay checks like shit!!!
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So overbooking, prioritizing employees over customers, getting a senior cruelly beaten and blaming the victim!!! ALL major problems.
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LOL! Even more sorry about the half billion dollars they lost in the market!
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Strange. They were blaming the customer for his own vicious assault until the market spoke...
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@AmyAtwood2 I guess we can assume you've changed your tag line "Fly The Friendly Skies Of United" ? -
Yes. I am sure we can think of another slogan for them.
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If the
@united BOD really cared the CEOs bonus would be tied to customer satisfaction.Thanks. Twitter will use this to make your timeline better. UndoUndo
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TOO LATE
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the culture of hate and violence, that has engulfed America... Has permeated to businesses
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