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    The Wall Street Journal‏Verified account @WSJ 11 Apr 2017

    United Airlines CEO, under fire for crisis response, says passenger was ‘belligerent’http://on.wsj.com/2o01SZx 

    7:50 AM - 11 Apr 2017
    • 344 Retweets
    • 464 Likes
    • Jessie Selen Quintero V Sauce the Great 👑👑👑 Impeach🍑 Ahmad Ali Jarom Fotheringhame Анна ♥️ Ross Jaklik
    244 replies 344 retweets 464 likes
      1. New conversation
      2. j steuernagle, MD‏ @footyDoc 11 Apr 2017
        Replying to @WSJ

        Failure in leadership. This is corporatism at its best. Profits >> people. Overbooking is wrong. It is trying to make double money on 1 seat

        2 replies 11 retweets 90 likes
      3. Scott Bishop‏ @drkbish 11 Apr 2017
        Replying to @footyDoc @WSJ

        It wasn't even overbooking. They were trying to kick people off so their own employees could take the seats.

        6 replies 6 retweets 74 likes
      4. j steuernagle, MD‏ @footyDoc 11 Apr 2017
        Replying to @drkbish @WSJ

        Thank you. I realized this after I typed it. However, overbooking is still wrong 🙃

        2 replies 1 retweet 35 likes
      5. Jeff Stafford‏ @jrstafford 11 Apr 2017
        Replying to @footyDoc @drkbish @WSJ

        there is no problem with overbooking. they are trying to optimize capacity. that is smart business. how they have managed is VERY WRONG!

        4 replies 2 retweets 9 likes
      6. j steuernagle, MD‏ @footyDoc 11 Apr 2017
        Replying to @jrstafford @drkbish @WSJ

        http://www.adweek.com/brand-marketing/will-uniteds-pr-disaster-finally-make-airlines-reconsider-the-hated-practice-of-overbooking/ … would love to know how many "no shows" had refundable tickets. My guess. Not many. Makes it cash grab.

        1 reply 1 retweet 14 likes
      7. 1 more reply
      1. Dave Morris‏ @VoiceOfMorris 11 Apr 2017
        Replying to @WSJ

        You threw him out of his PAID SEAT.

        0 replies 7 retweets 75 likes
        Thanks. Twitter will use this to make your timeline better. Undo
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      1. New conversation
      2. Newt's Law‏ @NewtInMotion 11 Apr 2017
        Replying to @WSJ

        United is guilty of outright theft of time, money, and dignity from this paying passenger.

        2 replies 4 retweets 29 likes
      3. Eileen Grinolds‏ @emgrinolds 11 Apr 2017
        Replying to @NewtInMotion @WSJ

        And the other passengers too, as the flight was delayed two hours. #flight3411

        0 replies 1 retweet 5 likes
      4. End of conversation
      1. New conversation
      2. Roberto Goldbaum‏ @rgoldbaum 11 Apr 2017
        Replying to @WSJ

        I think he should be fired and overbooking policies reviewed based on the law and individual rights

        1 reply 1 retweet 10 likes
      3. Roberto Goldbaum‏ @rgoldbaum 11 Apr 2017
        Replying to @rgoldbaum @WSJ

        Just realized that outrage was performed in order for United personnel to board, the airline should be sued to bankruptcy

        0 replies 1 retweet 11 likes
      4. End of conversation
      1. New conversation
      2. Roosevelt B.‏ @rafarin003 11 Apr 2017
        Replying to @WSJ

        Now they want me to surrender my seat to crew members. When I refused I'm being belligerent. Great job United!

        2 replies 7 retweets 60 likes
      3. 1 more reply
      1. EventHorizon‏ @eventhorizon451 11 Apr 2017
        Replying to @WSJ

        Ah, it begins. We have to find some way to blame the victim so we look good. Sorry, won't work. @united deserves to be sued to bankruptcy.

        0 replies 3 retweets 29 likes
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      1. New conversation
      2. Mar‏ @VicarsMary 11 Apr 2017
        Replying to @WSJ

        I believe the workers lose here because they followed another stupid idiotic corporate rule that probably was dictated top down Common sense

        1 reply 1 retweet 5 likes
      3. AIHPOS22‏ @MrT_Malone 11 Apr 2017
        Replying to @VicarsMary @WSJ

        When does common sense supersede policy? Entitlement is how I would describe it!

        2 replies 0 retweets 5 likes
      4. Mar‏ @VicarsMary 11 Apr 2017
        Replying to @MrT_Malone @WSJ

        Common sense tells you forcefully removal of a paid customer is stupid policy. Common sense tells you Munoz CEO has missed that point

        1 reply 0 retweets 8 likes
      5. AIHPOS22‏ @MrT_Malone 11 Apr 2017
        Replying to @VicarsMary @WSJ

        Agreed. On all accounts!

        0 replies 0 retweets 3 likes
      6. End of conversation
      1. New conversation
      2. Tweed Suit, Esq.  💎‏ @TweedEsquire 11 Apr 2017
        Replying to @WSJ

        Belligerence is the natural and predictable response to being kicked off a plane for absolutely no good reason. #UnitedJourney

        1 reply 7 retweets 41 likes
      3. 1 more reply

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