Having flights that don't vanish into thin air or fly into SAM engagement zones (and get shot down) tend to boost customer satisfaction
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RT
@WSJ: Malaysia Airlines is winning back passengers http://on.wsj.com/2mczmpZ pic.twitter.com/dC1wWei9i8
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As a consultant who flew the night after, and lost 2 students on MH370, I am not one.
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