maybe the idea is to annoy customers so they won't bother calling
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arghhh, annoying in some calls you go tens of menu options to get nowhere. Though it's not like the indian call centers are any better
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Robots will bump Call-centers actually.
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loosing jobs but generates new build and maintenances robotic jobs
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OR R2D2 TILL GT CONTRACT. ALTRUISTIC BT NVR THAT.
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Apple has some of the best robots already.
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robots already replace financial advisor
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Couldn't read the article. How on the Earth will a robot handle an obnoxious "customer"? Call centers w/b needed to back up the robots.
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Keep up that fightfor15!
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Awwww! I am going to miss conversations with those guys ! Who am I going to have fun conversations with about the IRS etc
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"I wish you people would stop calling me" will now be "I wish you robots would stop calling me"
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They won't be nearly as successful.
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those jobs were mostly in Pakistan and India, Ireland anyway. So who cares. When I get a robo call, I hang up
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it's not a robo call dude it's the people you call when your cable doesn't work.
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Call centers today are people. The issue is making these robo calls. Get it? If not, call the phone co.
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you obviously didn't read the article.
End of conversation
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