@WSJ CableVision Customer Service is getting worse with Misinformation , went up 3 supervisors and got 3 different stories ,time to change ?
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@GlenGreenberg We are sorry to hear this. Please DM your account information as we would like to address any further concerns. ^SMW -
@OptimumHelp new HD tv -1st they said i could pick up or theyd mail new box, waited over a week , then called back said only PU-Bad Service -
@GlenGreenberg Oh no! We apologize for that experience. Have you received a new box yet? Please DM your account info. ^SMW -
@OptimumHelp no new box just lip service and bad spirited apologies -
@GlenGreenberg May we assist you further regarding your new cable box?^SMW
End of conversation
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