Short version: Uber charges passengers for the long way anyways. Drivers only get paid for the actual route they take, Uber pockets the difference
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There's room for improvement on the driving directions app they use when picking up and dropping off passengers. I would verbally tell drivers to turn around in the complex driveway. Otherwise, the app sent them on a 6 minute 3/4 of a rectangle drive to get 1 minute up the road.
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Technology advances and brings benefits that are lost because moral values recede ..
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