@TeamYouTube I'm having a problem with my cards showing up in my videos. I have them in place; but they are not show up where there suppose to be. Need some help.
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Replying to @WAPW_Wrestling
Hmm, usually cards are shown on the right-hand side of the video for desktop or below the vid for mobile. If you have multiple cards, your viewers can scroll through them while the video is playing. Send us a screenshot of the issue your having w/ your cards & we'll look into it.
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Replying to @TeamYouTube
On the left shows the cards are put in in specific places; on the right shows the video without any cards. This is not just happening to this video; but to all of my videos with cards in them.pic.twitter.com/MaFgzg9zb0
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Replying to @WAPW_Wrestling
Thanks for the details, clearing cache and cookies usually refreshes your device and helps with this kind of issue. Also, if you are on a desktop, make sure that you do not have Adobe Flash enabled. Let us know if this helps.
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Replying to @TeamYouTube
Have done all of that & it's still not showing up on any of my videos with cards
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Replying to @WAPW_Wrestling
Sorry to hear you're still having trouble. We'd recommend sending a feedback report directly from YouTube, here's how: https://yt.be/help/feedback . Make sure to send from the account experiencing the issue!
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It's weird how I can see other channel's cards; but when I try and see mine they're not showing up. I'll send one; how long until a response?
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