@YTCreators We have a 9 yr old YouTube account, that was connected with Google Plus pages. Channel is suddenly gaining traction and we are unable to login now and the recovery attempt also fails. Is there any other options available ?
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Replying to @VickyAnnap
Are you getting a specific error message? Without revealing your email address, give us the exact wording & we'll try to point you in the right direction. This guide may also help regain access to your account: https://yt.be/help/kQvy Keep us posted!
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Replying to @TeamYouTube
When we try to login "Google couldn't verify this account belongs to you. Try again later or use Account Recovery for help."
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Replying to @VickyAnnap @TeamYouTube
When we try to use Recover account, we are getting this error "Only the owner of this account can change the password." P.S: The linked page account might be created using a Gsuite business email
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Replying to @VickyAnnap
Just to confirm, have you done the recovery using these steps: https://yt.be/help/nr5L ? If not yet, these tips may help you through the process: https://yt.be/help/KyrL . Keep us posted!
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Replying to @TeamYouTube
Thanks for the links. Tried every options. Still no luck. Btw we are getting YouTube Creator notifications to this email - <xxxxx>@pages.plusgoogle.com. Pls. see if this can give you some hint.
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Replying to @VickyAnnap
Are those notifications sent to your email? Is that email connected to the YouTube account? If you're still having trouble, try this guide and let us know if it helps: https://yt.be/help/2MGr
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We are receiving the emails thru' the pages email - <abc>@pages.plusgoogle.com. We tried login & recovery using the direct email as well as pages email. Unfortunately both failed :(
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