We never want you to feel this way, let's change these feeling around today. How can we help you? *Gen
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Verizon Support
@VerizonSupport
The 24/7 Team, here when you need support for mobile devices, home internet, TV, and phone.
Verizon is #TheNetworkAmericaReliesOn
verizon.comJoined May 2009
Verizon Support’s Tweets
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Hello! This is definitely not the feedback we like to hear from our customers. Please follow us, and send us a DM, so we can see what can be done to lower your bill with us. *Bryan
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Hello! We never like to hear that a customer is having issues with their service and would like the opportunity to assist. Just send us a PM to get started. *Ayesha
You can find your nearest Verizon Store(s), and their safety precautions, including scheduling appointments online utilizing: vz.to/3bCxNbt.
*ADS
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We have no announcements to make at this time about any future plans to establish any distributed bio-network clusters. ^KMG
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Hi, thank you for mentioning us on Twitter! We'd be more than happy to assist you with any questions or concerns. Can you kindly give us a follow and send a DM for further assistance? *Shonda
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Sorry to hear about the trouble. Our wireless counterparts at vz.to/2TSOicG can assist further. ^JRA
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What is happening with your wifi? Are you gettin an error message?
^KRT
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I am unable to see the photo, unfortunately. *Carl
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Oh no, what problem are you having? We can help here. ^FEM
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I am real person. If you need help with something, please message us directly today. *Carl
We would be happy to have you! Please check here for availability and new customer deals: verizon.com/home/fiosavail
^CLR
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We've missed you! Welcome back to the Family! ^DDG
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You guys may have to reach out to Twitter for this one...
^CKM
We can help with speeds, but not actual gameplay. 😏^VCT
GIF
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We are invested in the satisfaction of all of our customers. Please follow and DM us for assistance today. We are always available and happy to help.
*Carl
The "video" you are trying to watch is an image. That is why it's not playing. ^VCT
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Hey. Not showing anything but two boxes, one gray, one burgundy. ^WXW
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Hello what pictures are you having issues loading are they on a specific website? ^KAC
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Hi. I understand the importance of having an affordable bill. We want to make sure you are satisfied. Please feel free to DM us, in order to explore your options. *Latecia
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We are here to help if you need us! Just follow and send us a DM for assistance! *Shavonna
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Welcome to the Verizon Family! We're here for you anytime through DM, and we always want you to enjoy your services. Feel free to DM us anytime you have questions or need help! 😀 *Joe
Send a private message
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I'm sorry, what is it you're trying to activate that we can help you with? ^EGS
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We are always here to help you and glad to hear you feel this way about us. Your words let us know what we need to provide an even better service. Remember that we are here 24/7 whenever you need. Just send us a PM. 😀 🙌 ☀️
>David
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Please follow and DM us for further assistance. *Jennifer
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Sweets can be a nice treat. Should you have any questions regarding a specific charge, we are right here to assist. -Loren
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We are here with open arms to assist with the switch! Let us know, we are here for you 24x7. ^CLC
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Thank you for the feedback, Charles. It hasn't been an easy time for many. We've been doing our best. ^SWM
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Are you having trouble with your service? Please, follow and DM us anytime for live agent support. We care about your experience!
*Nicholas
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This is never the feeling we want you to have, we want you to be happy with your service. Please share details, we are anxious to turn this around. -Rosie
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We would be happy to assist you with your Verizon services. Just follow and DM us for assistance. - Jordan
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We are happy to review any "concerns" you may have! No one's capping; we're all real people here! If you need us, we will be just a Direct Message away!!!
*Robert
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Hello. We are sorry to hear you are thinking of cancelling your Disney+ subcription. You are free to cancel it at anytime through your My Verizon account online. Please send us a DM if you need more informaton. *Roger
Hello Christian, we apologize for the service trouble. Is there anything that we can assist with? ^CLR
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There is a fiber cut in Brooklyn. We have no ETR, as of yet. You can use the MY Fios app for updates. *EAG
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And not only him 😅!
If you need help with your slow service, please let us know.
Thank you for contacting Verizon!
>Cintya
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Thank you for letting us know. We'll be happy to take a look and see what may going on. Good service for our customers is our top priority.
*Erica
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Goodness, we know in these times, every penny counts! And we want to make sure you're getting the services you want, and at the best price! Please, send us a DM, so we can review your account together! 😀
*Chance
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You can partially disconnect the phone service from the bundle and keep the other services. We would want to make sure you do not have discounts based on the bundle that would be impacted. Follow and DM us for assistance. ^DGR
We would love to offer further assistance but...we can't. ^RMD
That's awesome, Rusty! Remember that we are here 24/7 if you have any question regarding your Apple Music or your plan. Have a wonderful afternoon! >Patricio
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Hi, Andrea. Is your Verizon home internet down? What's going on? You can tweet us for help at any time. We're here! ^LEC
Twitter blocked them. ^SWM
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Hey, there. We certainly want to ensure that you are getting the service you need. We're more than happy to take a look at the account to see what is going on. Please, follow and DM us for more assistance. *Haley
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Hi there, Akmed, Verizon Fios Support here to assist. We want you to be able to watch any video you want with no issues. Is this happening on all devices? *SDM
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We want to make sure you get the assistance you need with your billing concerns. To get started, please DM us. *Cassie
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We are welcoming you with open arms! Please follow and send us a DM so that we can get you the deal you need!
^CKM
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Dave, we know how important it is to have your service working at all times, and we're here to help. To make sure we are able to further look into this, please send us a DM, and we'll be happy to help out. ~Freddy
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Hello, is there anything we can assist with? ^AFT
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Hello there! Thank you so much for reaching out. I'm so happy to see you join the family. f you have any questions please feel free to PM us. *Adam
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Thank you for your response! For further assistance go ahead and follow then DM us! *Nicki
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Hello, do you need help with your Verizon services? ^AFT
We're always here for you and happy to help, Joe! Please, let us know if we can be of assistance! 😀
*chance
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I assure you we are live agents, and we will be happy to assist you with your wireless service. We are here for you 24/7. Please join us in a Direct Message for additional assistance. *Izzy
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We'd love to have you! Please let us know if we can assist with switching. ^DDD
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Thank you for reaching out to us here in Social Media Twitter chat. Please follow and DM us, so we can further assist you with your concern. *Mabell
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Congrats on your 1 million followers!!!! Let's make sure your services are connected! Press X to "respawn". If you are still experiencing issues, give us a follow and DM, so we can help! #readytosupport #fiosfam ^QUE
Yea we can assist have you tried rebooting your router? ^KAC
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Hi Kanti! You've reached Verizon Fios Customer Support! We're here to help! Are you having issues connecting to the internet, or are you having issues viewing the above image? ^TRC
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Sorry to read you lost your bookmarks Will! You would've had to set up a back up of your bookmarks prior to setting up your new phone, since the activation won't transfer this information. If you need additional information, feel free to send us a DM. ~Freddy
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Hi, E! Thank you for sharing that comment, that does not sound pretty, feel free to send me PM, I can take a look into it and assist you with it. >Nicoll
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We love Bob too! Thanks for being the best of Verizon!
*Adrian
Gamers to the front of the line, please! :) We’ve got an exciting offer to share with you! The rules of the game are simple. Like this post and follow us, then DM us when your done! #GamingwithFios #FiosFam
We're always happy to go over your options with us here. Feel free to follow us and send a Direct Message if you ever have any questions for us. *Gavin
Guess this makes me # 11!
GIF
Sadly Master Yoda, our resources are lacking in this matter, and we reccomend the services of your local Doctor. Our specialites are in communicators and datapads. ^JF
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Hello, Jose! Thanks for reaching out! Is this for wireless or residential service?
^HEN
Greeting Master Yoda, what services do you need assistance with? ^JF
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We appreciate the support Aaron, if you ever need us we got you 24x7. ^JRA
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We are super grateful that you are part of our family❤️! So, I guess that makes us even 😉. We hope you had a smooth flight arriving to LA 🛬, and we hope you enjoy your iPhone 13 Pro Max! ~Ivone
We love you too :) Let us know if there is anything we can do to help in the future. We are here 24/7 to assist. ^KNW
GIF
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Hello! Great question. The programming you have now with HBO Max will stay the same. You may have an option to upgrade if you like at a later time.
*Sandy
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Good morning thanks so much for joining the Verizon Fios family. We hope you are having a great Friday so far. You shall truly love the service and support experience with Verizon Fios. It will be better than getting the WWF/WWE Championship belt. 💌 🎮 🤼 ^RME
Gamers to the front of the line, please! We’ve got an exclusive offer to share with you! The rules of the game are simple. Like this post, then comment #GamingwithFios :) #FiosFam
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We're sorry to hear that you're having this difficulty, but we'll be happy to assist you here. What seems to be causing you trouble tonight? ^CGS
What is it doing to make you think that? ^RMD
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Hey Lirik, how is that gigabit treating you!?
^ACM
Can you remove the power cord from your Cable box for 15 seconds then restore the power. ^DFM
As you have spoken, Master Yoda, We are not able to provide. Perhaps another member of the council would have knowledge of a source. ^JF
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I am sorry to hear you are having issues with your router. We would love to assist you with any issues you are having with your router. ^JMB
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This is never what we want to hear, we want to make sure you are getting the best possible deal. Please follow and DM so that we can take a closer look. -Rosie
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Hello, not reading all’at! 😊
If you have issues with your Verizon Bill, you can contact us. 🤓
I'd be more than happy to assist you. ❤️
Remember, we are available 24/7. 📆
>Elias
Black Friday is officially upon us! Like this post for a very special offer from us. vz.to/2QbV8Kb #FiOSfam vz.to/2Btszji
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We would love for you to join the family. We're here when you're ready to switch! Just follow and DM to get started. ^KAC