Thanks for reaching out. If you haven't watched the movie yet, you can request an immediate refund from our live support team. Here's how: https://yt.be/help/purchases . Let us know if this helps.
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Replying to @TeamYouTube
That directs me to the youtube premium help page, not the rented movie refund help page.
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Replying to @VanhoffBoi
They're actually the right team to get in touch with regarding rentals & purchases. You can also go to your Purchases page: http://youtube.com/purchases to request a refund. Hope this clarifies.
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Replying to @TeamYouTube
The link does not go to a support team, it's a page about youtube premium. How do I request a refund through the purchase page?
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Replying to @VanhoffBoi
On the same link, select Shows, movies or other purchases section. You'll have an option there to contact support through email for any refund request. Hope this helps clarify.
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Replying to @VanhoffBoi
Hmm, can you try going to this link again: https://yt.be/help/purchases ? Then scroll down to Contact YouTube Premium and purchases support > Click on Shows, movies and other purchases. Let us know how it goes!
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Replying to @TeamYouTube
There's nothing like that to scroll down to. I think there might be something wrong with your link when it links into another language. I'm from Sweden, is that an issue?
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Replying to @VanhoffBoi
Your location should be good, try contacting Paid Product Support here: https://yt.be/help/purchases
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Replying to @TeamYouTube
Like I've said multiple times, that link does not link me to someonw I can contact. Can't you just give me an email adress or something?
1 reply 0 retweets 0 likes
Wtf, how long can it take to solve such a simple issue like this?
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