@PhilipsCare wireless speaker shoqbox SB7100 cant be detected by Win7. PC detects all other bluetooth devices, shoqbox is detected by ipad
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@playFFA >> product team on your behalf? <<
@PhilipsCare product was bought when I was living in Miami. Unfortunately, I am now located in China. I googled, others met this issue
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@playFFA We just forwarded your case to our product specialists. When we have their feedback, we'll get back to you.
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@PhilipsCare to save some time : I updated the bluetooth drivers, tried to connect via usb to have it recognized : I think Drivers are need - Show replies
New conversation -
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@playFFA Thank you for your patience. Our product team would like to be in touch with you. Could you therefore share your contact >>
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@playFFA >> details in a private message? Also, are you able to communicate in Chinese or do you prefer English? Please let us know! <<
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