Hello... I havent received my invoices since april 3rd. I am from Mexico and I am having trouble with the invoices. It has almost a month and I have not received any answer.
We'd like to sincerely apologize for the offensive tweet that was sent earlier. We're investigating what happened to make sure it doesn't happen again.
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So sorry to hear about the trouble. We have received your support message and have escalated this to the appropriate team, who will follow up with you as soon as possible via e-mail. Thanks for your patience while this is being resolved.
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Thank you. I hope this time it works since I am tired of your automatic repply messages every time I report an invoice. And until now, I haven get my invoices after many messages I have posts through your webpage
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We're here to take a closer look. It seems a member of our team has reached out to you. Please check your email and follow up with them there.
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I have 15000 passenger I gave them raid within 5 ear driving with uber
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We're here to help! We've escalated this to the appropriate team, who will follow up with you as soon as possible. Keep an eye out for a message through the in-app Help section or by e-mail. Thanks for your patience while we look into this.
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Hi do i have a chance to fix my problem and get back my account to continue working with uber. Tnx
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Thanks for letting us know about this. We've escalated your concern to the appropriate team, and they'll be in touch via email/in-app once we have an update for you. Please check there and follow up directly, to receive the best assistance.
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Yes but I still wait for your answer one month and till know I don't have any answer how long I should wait just I want to know I have a chance or no because it's not interesting and by the ways I was working normal in that day before you closed my account without any information
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Thanks for following up with us. Our team understands you would like a resolution ASAP. We take matters like this very seriously and assure you we are taking a closer look into this on our end. We will be reaching out once we have more information to share.
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Yes but the last time I sent to you were at the beginning of this month till now you are the first who answer me my account closed 2 months ago and till now I didn't get my money too
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Sorry for the delay and trouble! We can assure you our team is reviewing and working to resolve this ASAP. We appreciate your patience.
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i’ll delete this for free rides btw x
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Tweet unavailable
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What did the tweet say? I’m so sick of UBER customer service non English speaking idiots!!!
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We're sorry to hear that! Please send us a DM with the phone number attached to your Uber account, so we can assist
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I did before I sent you that tweet, and I have not heard anything!!!
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Too late... I’ll take some free rides to keep quiet tho
pic.twitter.com/GyamqsORxM
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Y’all.... when I say I’m speechless.... i mean it....it worked...?pic.twitter.com/cZqk5wpwFp
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KEEP YOUR WORD DELETE IT
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Didn’t say he’d delete it. Just that he’d keep quiet
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Deleting it would be keeping quiet.
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