Apologize? Where was the owner? They wouldn’t put my dog in the bin.
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She had an infant & small child. She'd probably seen videos where ppl were dragged off roughly.
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United just keeps on w that great customer service!
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It is not.the dog died.
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Sarcasm, my dear.
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Saving money by not training your staff properly is not an accident
@united -
Excellent comment! I wrote last year they needed training when they called security to drag an older man out of his seat by his feet. His head bumped on the seat, then the floor as they dragged him out the plane. And later the tone-deaf CEO thanked his employees for a good job!
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Wait. Is there a new definition accident that I am unaware of? Placing a live animal in an overhead bin doesn't happen by *accident. Ignoring it's calls of distress does not happen by *accident.
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If y’all are blaming the flight attendant and not the owner, you’re all some misguided souls!
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I said yesterday they would have had to call an air marshall on me. I would not even as a fellow passenger allowed this. The blame is on both
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I'm with you. My pet does not get stuffed into an overhead bin like a friggin handbag - simple solution: remove pet/leave plane. Document entire incident, expose United and it's employee.
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Why would the owner agree to this?
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This was not an *accident*, but result of extremely poor use of authority's.
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There is absolutely no excuse for this. So sad and tragic. What on earth was that attendant thinking? Feel so bad for the pet owner. I know flight attendants work hard but really...a dog in the overhead bin?
#IWearRed - 1 more reply
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*stupidity*
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If a flight attendant doesn't know that stowing a puppy in an overhead bin is life-threatening, how could you trust that flight attendant with human lives???
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