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    USA TODAY‏Verified account @USATODAY Feb 9

    L.L. Bean puts foot down: No more refunds on grandpa's 20-year-old bootshttps://usat.ly/2EfWeLV 

    11:18 AM - 9 Feb 2018
    • 11 Retweets
    • 36 Likes
    • Conviction & Courage Westwood Malibu Rox 苑舉民 hoodpeters3942 Jacky L Steve Mark Jimmy Hlas amirhossein.nourbaksh Capt Alfred
    9 replies 11 retweets 36 likes
      1. Capt Alfred‏ @CaptAlfred Feb 9
        Replying to @USATODAY

        According to AP, @LLBean reported 2016 NET sales of $1.6 (B)ILLION for the privately-held, family-owned company. Not enough, huh? #LLBean

        0 replies 0 retweets 1 like
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      1. it’s gilderoy‏ @stirfryedshana Feb 9
        Replying to @USATODAY

        Although I do feel, having also worked at a similar competitor’s flagship store and watched how far down quality has gone, this just enables their quality to go to shit as well tbh.

        0 replies 0 retweets 1 like
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      1. it’s gilderoy‏ @stirfryedshana Feb 9
        Replying to @USATODAY

        I used to work for LL Bean’s credit card processing division and got wrongly-directed customer service calls all the time. I can only imagine how pissed the old ppl will be now that they can’t return their 30-yr old coat lmao.

        0 replies 0 retweets 1 like
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      1. New conversation
      2. Robert Glenn‏ @Rglenn828 Feb 9
        Replying to @USATODAY

        Culture has changed policy from when customers had values and would not commit fraud...

        1 reply 0 retweets 0 likes
      3. it’s gilderoy‏ @stirfryedshana Feb 9
        Replying to @Rglenn828 @USATODAY

        Honestly I think it’s more of an excuse for them to lower quality. There have always been some taking advantage of any policy like this, it’s not like that’s new.

        0 replies 0 retweets 1 like
      4. End of conversation
      1. Tangier‏ @tangytangier Feb 9
        Replying to @USATODAY

        What is stopping people from buying old LL Bean products from thrift store, exchanging for brand new, and then reselling? Yes, people do it! 😒

        0 replies 0 retweets 0 likes
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      1. Ada Salazar‏ @Adanohelia88 Feb 9
        Replying to @MONTMAN9500 @USATODAY

        Ha!

        0 replies 0 retweets 0 likes
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      1. Antonia Argos‏ @savoryandtweet Feb 9
        Replying to @USATODAY

        I bought $165 pair of boots from them and when I returned them after they got a hole 4 months later they refused to take them. So I asked for a manager. Didn’t know this rule even existed or why should of I had a hard time returning them??

        0 replies 0 retweets 0 likes
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