CEO should go....
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United Airlines is an uncomfortable, cramped and indifferent air service carrier. Often late or missed schedules, now adds brutality. Stink.
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Policy changes like other crews board first and paying customers get bumped? Cops should be disciplined for excessive force.
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"systemic"? Isn't the plane's Captain absolutely in charge of whatever happens on his or her's airplane?
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Ha! Take that United!
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The CEO need to sent walking. He has no idea what customer service is. Abuse of the customer is what United love to do.
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Violence is (now) part of United Airlines' chart. Same old, same old!
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They never take credit for anything, never admit fault and make their own rules.
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Would have been a great opportunity.
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Fire the board of directors who signed off on that policy.
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The crew could have stopped that when it was getting out of hand , lots of blame to go around
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I understand being upset w/employees but this is right move. Fire someone for doing what they're told=get sued for wrongful termination
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Start with the CEO please.
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Not even the folks who approved the Gestapo extraction tactics? Beyond a simple mistake, no?
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More corporate BS!
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