@USATODAY I've travelled 25 years and seen a lot of dumb moves by airlines and is isn't far the worst!
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@USATODAY also start with customer's priorities > shareholders', then I'm sure improvements will be profitableThanks. Twitter will use this to make your timeline better. UndoUndo
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@USATODAY how about comfortable seats, bring back leg room, stop nickel & diming - things companies that care about customers would doThanks. Twitter will use this to make your timeline better. UndoUndo
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Everybody is issued a free bottle of Jack Daniels.
@usatodayThanks. Twitter will use this to make your timeline better. UndoUndo
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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