On the Job: Building rapport is a learned behavior – http://USATODAY.com http://usat.ly/N9VYMG#.UDPY1agI_y4.twitter … via @USATODAY
@tonyshaffner Would you happen to agree with the points made in this article, Tony?
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@tonyshaffner Would you happen to agree with the points made in this article, Tony?