Twitter SupportVerified account

@TwitterSupport

Here to help. 💙

Twitter HQ
help.twitter.com
Joined December 2008
Born March 21
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  1. 2 hours ago

    We’ve fixed a bug that caused Home timelines to jump back on their own on iOS. Update your app to version 8.81 when it’s available for you in the App Store to get your timeline back to normal.

    134 replies 172 retweets 617 likes
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  2. Sep 1

    Following someone is cool but have you tried Super Following? Subscribe to your favorite creators on Twitter for access to a whole new world of Tweets. The option to Super Follow select creators is rolling out today on iOS in the US and Canada, and to more of you soon!

    The Twitter logo appears and zooms in, fading into chili peppers and purple demon emojis flying through space. A screen appears with a Creator Tweeting about Super Follows, then selects the ‘Super Followers’ Audience. The user clicks a blue button labelled ‘Tweet’. A pink "Super Follows" badge appears below the Tweet, and then goes into the timeline. The emojis appear again, followed by the Super Follows logo on a blue background.
    we know what you’re thinking—“what’s Super Follows and I hope there’s a thread explaining everything.” well you’re in luck, here’s a 🧵
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    372 replies 198 retweets 574 likes
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  3. Sep 1

    Now testing: Safety Mode to help reduce disruptive interactions on Twitter. Automatically block accounts that add unwelcome replies, Quote Tweets, and mentions to your convos. If you're in the test, you can turn on Safety Mode in your "Privacy and safety" settings.

    0:24
    Introducing Safety Mode. A new way to limit unwelcome interactions on Twitter.
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    273 replies 412 retweets 870 likes
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  4. Aug 30

    The Help Center is now ✨ refreshed ✨ in all supported languages. As you browse the updated articles, guides & forms, we want to hear from you –– are you finding the help you need on our Help Center? Drop your feedback in the replies.

    309 replies 92 retweets 391 likes
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  5. Aug 27

    Some of you may have experienced an issue loading Twitter just now. This has been fixed. Thanks for sticking with us!

    795 replies 278 retweets 1,586 likes
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  6. Retweeted
    Aug 24

    we’re experimenting with ways to help you discover more Spaces. for some of you on iOS and android, if someone you follow is listening to a Space, you’ll see it at the top of your tl. you can control who can see your listening activity in your settings. send us your thoughts!

    screen 1: timeline where it will be possible to see what the people you are following are listening to screen 2: Privacy and safety settings updated screen 3: by clicking Spaces you can turn your listening activity on or off
    273 replies 291 retweets 975 likes
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  7. Aug 19

    And one more thing: we’ve made it easier to scan a convo by grouping messages by date for less timestamp clutter. Rolling out on iOS. (5/5)

    265 replies 139 retweets 509 likes
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  8. Aug 19

    When reacting to a message, there's the double-tap and now there's the long press –– when you long press a message, you can tap “Add reaction” from the menu to pull up the reaction picker. Rolling out on iOS. (4/5)

    150 replies 145 retweets 574 likes
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  9. Aug 19

    When you’re scrolling the chat, a new quick-scroll button ⬇️ will let you jump to the latest message. Rolling out on Android and iOS. (3/5)

    45 replies 107 retweets 373 likes
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  10. Aug 19

    No more (awkward) accidental group chats when you DM a Tweet to multiple people. Now you can share the same Tweet in up to 20 different DM convos, separately. Rolling out on iOS and web, and soon on Android. (2/5)

    The “Send via Direct Message” sheet on the app. It reads, “Send message separately” across the top and shows a list of usernames –– 10 of them are selected. There is a textbox at the bottom to “Add a comment” and an arrow icon to send the message to the 10 selected recipients.
    119 replies 472 retweets 1,036 likes
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  11. Aug 19

    Some DM improvements are coming your way over the next few weeks. We’ve got easier Tweet sharing, better navigation when in a convo, and more… (1/5)

    847 replies 448 retweets 1,264 likes
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  12. Aug 19

    Some of you on Android and web can now head over to your favorite creator’s profile not just for Tweets, but to discover and subscribe to their Revue newsletter too. Check out this new feature we’re testing 👇

    It’s here 🧡 Today, we’re starting to test a feature that allows people to subscribe to your Revue newsletter directly from your Twitter profile. It's available to all Revue creators immediately. To start though, your newsletters will show only for a test group on Twitter.
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    155 replies 123 retweets 385 likes
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  13. Retweeted
    Aug 17

    We’re testing a feature for you to report Tweets that seem misleading - as you see them. Starting today, some people in the US, South Korea, and Australia will find the option to flag a Tweet as “It’s misleading” after clicking on Report Tweet.

    3,755 replies 2,713 retweets 7,372 likes
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  14. Aug 17

    This is now fixed and you can get in touch with us through our Help Center forms again.

    240 replies 83 retweets 435 likes
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  15. Aug 17

    Some of you may be having trouble submitting forms on our Help Center. We’re working on fixing this. Sorry for the trouble!

    519 replies 217 retweets 958 likes
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  16. Retweeted
    Aug 11

    Notice anything different? Today, we released a few changes to the way Twitter looks on the web and on your phone. While it might feel weird at first, these updates make us more accessible, unique, and focused on you and what you’re talking about. Let’s take a deeper look. 🧵

    An iPhone, Android, and laptop computer. Each screen is showing the Twitter timeline displaying visual updates.
    3,851 replies 3,921 retweets 13,306 likes
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  17. Aug 5

    Get your besties, co-hosting for Spaces is now here. Tap the Guest Management tab in your Space, then tap “Invite co-hosts” to invite up to 2 people in your Space to help you host, moderate, and pin Tweets.

    A Space where the host is inviting two co-hosts through DMs
    making it easier to manage your Space…introducing co-hosting! - hosts have two co-host invites they can send - the table just got bigger: 1 host, 2 co-hosts, and 10 speakers - co-hosts can help invite speakers, manage requests, remove participants, pin Tweets and more!
    979 replies 200 retweets 635 likes
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  18. Aug 3

    We’re first testing this appeals process with a small group in Mexico, the US & Japan. If you’re in the experiment and haven’t marked your own media as sensitive in settings, you can appeal a Tweet that’s been labeled from the Tweet itself (web only) or label notification. (2/2)

    311 replies 152 retweets 578 likes
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  19. Aug 3

    Starting today, we’re testing a way to appeal if you think we mistakenly labeled your Tweet for including sensitive media. Your feedback will help us build a more fair and transparent process. (1/2)

    727 replies 314 retweets 1,115 likes
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  20. Aug 3

    👋 Fleets, it’s been real. Now the bar above your Home timeline will appear only when there’s a live Space from someone you follow.

    We had big hopes for Fleets, but now it’s time to say goodbye and take flight with other ideas. Starting August 3, Fleets will no longer be available. More on what we learned and what's coming 👇 (1/4)
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    809 replies 2,856 retweets 5,280 likes
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