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@TwitterSupport

Your official source for Twitter Support. Follow us for tips, tricks, and announcements.

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  1. We’ve given conversations a makeover on iOS. When people you follow are in a conversation, you’ll see their replies in a new way in your Home timeline. This new layout makes it easier to see who's replying to who so you can join in on relevant conversations.

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  2. Now that you've checked your settings, time to read up on privacy! Here are our recs: 🌐 Find our current Privacy Policy here: 🌐 See what we’re doing to protect your privacy and data here:

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  3. Do you know which third-party apps you’ve authorized to access your account? Find out by selecting “Account” > “Apps and sessions”. From there you can revoke access to certain apps if you no longer use them or don’t recognize them.

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  4. Twitter bio on lock? Check. Added account security with two-factor authentication? Here's how: 🔑 Select “Account” > “Security” > “Two-factor authentication” 🔑 Choose the authentication method you’d like to use

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  5. Smile! You can customize your photo tagging settings too. Select “Photo tagging” in the "Privacy and safety" section: 📷 Toggle off/uncheck "Photo tagging" to turn it off completely 📷 If you keep it on, select if anyone or just people you follow can tag you

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  6. The option to tag your location in Tweets on mobile is off by default, but you always have the option to turn it on: 📍 Select “Privacy and safety” 📍 Tap “Precise location” and drag the slider Tweeting from your destination is a vibe, and so is Tweeting without a location tag.

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  7. You have the option to limit who sees your Tweets to just your followers: 🔹 Select “Privacy and safety” 🔹 Toggle on/check “Protect Your Tweets” Your Tweets are still 🔥, but now they’re also protected. You’ll receive a request when someone wants to follow you.

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  8. Today is –– all about online privacy and data protection awareness. It’s the perfect time to check your privacy settings on Twitter! Head over to “Settings and privacy” from the main menu and follow along. 👇

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  9. Say more with new emoji reactions for Direct Messages! To add a reaction, click the ❤️➕ icon that appears when you hover over the message on web or double tap the message on mobile and select an emoji from the pop-up. For more about DM reactions:

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  10. The Android app has now been fixed. The latest version (8.28.2) should no longer crash on launch –– you’re good to go ahead and update when it becomes available for you. Thanks for your patience.

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  11. We’re investigating a problem with the latest version of our Android app that causes it to crash immediately once it’s opened. If you use Twitter for Android, we suggest not updating it until we let you know it's fixed. Sorry for the inconvenience!

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  12. On the latest version of iOS, pinned Lists were accidentally unpinned, no longer allowing you to access them from your timeline. This is a bug and should be fixed with the next update. For now, you can re-pin your Lists to get them back on your timeline. Sorry for the trouble!

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  13. Some of you may have experienced a problem with Search today, which prevented the latest Tweets from showing. We’ve fixed this and you should now see all Tweets for your searches.

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  14. Due to an outage with one of our systems, tweets on account profiles were visible to some, but not others. We're still working on fixing this and apologize for any confusion.

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  15. Existing APNG files uploaded to Twitter will not be removed, and our teams will look into building a similar feature that’s better for you and your Twitter experience.

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  16. We recently found a bug that lets you add multiple animated images to a Tweet using Animated PNG files. APNGs ignore our safeguards and can cause performance issues for the app and your device. Today we’re fixing the bug which will no longer allow APNGs to animate when Tweeted.

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  17. To provide more detail, this issue was fixed in Twitter for Android version 7.93.4 (released Nov. 4, 2019 for KitKat) as well as version 8.18 (released Oct. 21, 2019 for Lollipop and newer). Twitter for Android is no longer supported on Android OS versions older than KitKat.

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  18. This vulnerability has already been fixed in the latest version of the app that was made available earlier this week on Google Play. If you’re having trouble installing the app, please see:

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  19. If you’re unable to update your app, use . We’re sorry about this and we’ll continue working to keep your information secure on Twitter. To learn more about what happened, read our blog:

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  20. We recently fixed a vulnerability within our Android app. To keep your account safe, please update your app as soon as possible. The update is available here:

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