You can continue using welcome messages in Direct Messages directly through the API or through partners who have integrated with the API.https://partners.twitter.com/en/find-a-partner.html …
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As part of changes we announced in December, we are no longer supporting the provides support and response hours indicators on profiles managed through our customer support settings page. Both will be turned off as of February 15th, 2018. https://business.twitter.com/i/settings/support …
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You can read more about the changes we announced late last year here
https://blog.twitter.com/developer/en_us/topics/tools/2017/announcing-more-functionality-to-improve-customer-engagements-on-twitter.html …Show this thread
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Why do you decide to turn off support indicator?
@TwitterSupportThanks. Twitter will use this to make your timeline better. UndoUndo
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