Update: The team is working quickly to resolve the problem. Users may experience issues such as elements of the site not loading, error messages, accounts seemingly missing (they're not, don't worry!), and more. Thank you for your patience!
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Update: The team is still working hard to get things back on track. Thank you all for hanging in there with us.
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Update: There are many parts of the site impacted right now, but what you may notice primarily:
* Login issues (account access or missing, verification codes, etc)
* Features loading (search results, emotes, streams, chat, etc)
We offer you this in sympathy while we wait.pic.twitter.com/tI0KtkOognShow this thread -
We are beginning to see recovery from the issue causing many features not to function, but will continue to monitor the situation.
Thank you again for your patience while we worked this out. We know it's tough when the site is down, and your understanding means a lot.
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i have tried everything i can possibly think of ..... and none of you custom care representatives have answered my issue :( i have no gotten paid for June 14th and i have proof . is there a phone i can contact a real person to resolve this issue ? Its been 16 days now .pic.twitter.com/PRx6H3ND1L
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Hey Vampy, sorry to hear about that. If you've sent a ticket about this, don't worry; you'll receive a response. Unfortunately sometimes replying to tickets can take longer due to volume.
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Would one of these issues happen to be the reason I cannot update my payment method?
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Hey Matthias, are you still having issues updating your payment method?
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Nice. I'm suffering with that since months, every time i try to load twitch web site my browser show a lot of "Fail to load the module".
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Hey Wesley, can you provide a screenshot of the errors you see?
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We are looking into an issue causing multiple errors across Twitch right now, including elements of the site not loading.