Hey @YouTube how to fix this black screen in your app???i cant see a video but the audio is working. its been 4 hours of trying and clearing caches and data and updating and re-installing the app and the problem is still there.
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Replying to @Jaaaaassssttiin
That's odd! Make sure your device OS is up to date. Let us know if this fixes it.
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Replying to @TeamYouTube
im on an android phone and it has the OS of Android 6.0.1 and the OS is not upgradable
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Replying to @Jaaaaassssttiin
To help our team better investigate, please send a feedback report by following these steps: https://yt.be/help/8bDZ . You may not receive an individual response, but we do review everything sent to us.
1 reply 0 retweets 1 like
Replying to @TeamYouTube @Jaaaaassssttiin
I'm having this issue too. I have reset my phone, cleared the data and uninstalled updates. This looks like it can be a widespread problem. Started last night.
1:21 PM - 18 May 2019
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