Our societies contain, and are, both complicated and complex systems. Some things have predictable outcomes and can be steered, others can't.
First off, we're not very good at telling those types of things apart. Second off, we tend to overestimate how good we are at steering...
I would suspect a bit from both columns appearing here.
Large parts of US political landscape are likely fiendishly far into complex system territory, and I don't think policing is a solved problem.