@TeamYouTube Are notifications not going out for Livestreams anymore? My viewers haven't gotten them all week
-
-
Replying to @gehsture
Thanks for letting us know. Just to confirm, are your subs reporting that no notifications are sending or that your videos aren't showing up in their subs feed? Appreciate the details!
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
My subs are informing me that no notifications are coming through for them. Videos i don't seem to have a problem with, but 4 out of the past 5 streams I've had many of my early bird viewers show up 2 hours into the stream saying they never got notifications.
1 reply 0 retweets 0 likes -
Replying to @gehsture @TeamYouTube
And some streams I'll have a few viewers say they received the notification, but then others will come in and say they didn't recieve anything
1 reply 0 retweets 0 likes -
Replying to @gehsture
We'd like to help. Could you ask your subs, whether it's happening on desktop, mobile or email notifications (or all of the above)? Also, is this happening with *all* notifications or just certain types? Appreciate the additional info!
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
It seems to be occurring on both desktop and mobile, however some will get a desktop notification but no mobile, or vice versa. Notifications for videos seem to be working for everyone, but streams are what I've been having a problem with lately. Thanks for the quick reply
1 reply 0 retweets 0 likes -
Replying to @gehsture
Hmm, do you have screenshots from your subs? Send more details our way, we'll take a look!
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
Screenshots of what from my subs? I'm not sure what details you're wanting
2 replies 0 retweets 0 likes -
Replying to @gehsture
So, could you ask your subs to send a few screenshots that doesn't show up the notifications? Let us know.
2 replies 0 retweets 0 likes -
Replying to @TeamYouTube
What are they supposed to send? A screenshot of nothing? If they're not getting notifications, what do they screenshot? And why would that be needed? I'm not trying to be rude or funny here either, I'm just legitimately confused on what your asking for
1 reply 0 retweets 0 likes
I haven’t gotten 1 of Jakes notifications I use to tune in all his streams but I got no notifications anymore
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.