We'd like to help. Just to confirm, have you stopped streaming from your encoder? Also, here are a few FAQs that could be handy in this situation: https://goo.gl/WmgpVa . Let us know if this works.
@TeamYouTube I completed a live stream an hour ago using google hangouts on air and it says I'm still online even after I turned my computer off. Now I can't delete the stream or anything because it still thinks I'm online.
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I used Google Hangouts on air and it says I'm still online despite being offline for over 3 hourspic.twitter.com/5Oz9OIoDjU
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