Trang Le

I wish they'd do it a more modern way. Have a sign-up period of 5 days or something. Have users choose primary tickets and alternative tickets. After the sign-up phase is closed, tickets are given to orders at random in case there's more requests than there are tickets. Done.

Do you know of any system that operates like this (legit question, I don't get to buy tickets for events, none are within wallet's reach) ? If you do, please let me know, I can at least pass the information forward for people to acknowledge it and try to improve the experience.

Or where you thinking of systems like eventbrite/ticketmaster etc?

If you know any of the online systems like those you mentioned that does this kind of thing, that would be incredibly helpful.

I don't unfortunately. But as @TrangLe92 already said: all the webpages that do offer tickets aren't ready for the amount of requests that come (every single year). And as long as it's first come first serve, that won't change

One the issues of the process in reserving seats, or at least expressing the intention to do so, is that, it becomes just another first come first serve, with a pinch of salt (if 1k people apply to the same seat, how do you decide who gets it? RNG? boy oh boy...)

From your experience, when groups go together, like 2/3 people want to sit together and watch the game, does that works? You can ask for "3 seats, one at the side of the other, in category 123"?