I pay for YouTube red or premium or whatever it’s called now and I paused it this month because I was waiting to get paid and so I restarted it, but my YT app is still paused and playing adds but my computer is working fine. I’ve tried so many things to fix it. HELP @YouTube
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Replying to @Toris_StoriesYT
Thanks for reaching out. Make sure that you're logged in with the correct credentials? Also, could you try signing out and signing back in to see if that makes a difference? Keep us posted.
3 replies 0 retweets 12 likes -
Replying to @TeamYouTube
This is what it shows and when I click on manage, it just sends me to a safari web page asking me if I want to resume and that I’ll be charged again immediately. It still won’t work even when I do that.pic.twitter.com/1KAfdUWnkm
1 reply 0 retweets 0 likes -
Replying to @Toris_StoriesYT
Thanks for the screenshots. We recommend reaching out to our Purchases Support team: https://yt.be/help/R9ud . They'll dive into this further with you.
1 reply 0 retweets 1 like
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Tori’s Stories 
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11/09/2019


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