@TeamYouTube My sister is blind and uses the voice over interface on her apple ipad. Within the last 5 hours she is no longer able to comment or reply to posts on YouTube. We have uninstalled and reinstalled but it still doesnt work. Please address this as soon as possible!
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Replying to @ToothsomeD
Thanks for reaching out. Could you please share a screenshot of what you see at your end when you try to comment? Keep us posted.
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Replying to @TeamYouTube
The screen looks normal....the voice over is not allowing her to select the send icon. I dont think a screenshot will help.
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Replying to @ToothsomeD
Just to confirm, is the device OS updated to the latest version? Let us know.
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Replying to @TeamYouTube
Here is a gif showing that it will not let her hit the blue send icon while voice over is turned on. It normally has a box appear around the blue icon that can then be double tapped to post. It isnt there.pic.twitter.com/1RA6dG1mcr
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Replying to @ToothsomeD
Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks.
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Thank you, I sent a report via her ipad. Please fix this asap. It makes YouTube unusable for her without these features.
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