TonyBodoh

“What were clients seeking from consultants, coaches and experts in the past? They wanted information, services and experiences. But now what do they want?...” http://www.TonyBodoh.com  #marketing #salespic.twitter.com/UxOPVLwrpC

People so deeply crave an authentic connection that a genuine smile from an employee can be the foundation of a lifelong customer relationship. http://www.TonyBodoh.com  #business #entrepreneurpic.twitter.com/jSyvx4f1gX

As irrational as it seems, some customer experiences are better if the customer puts in effort because they value what they work for. http://www.TonyBodoh.com  #innovation #disruptivepic.twitter.com/8D02RlmnWg

Customers are constantly dreaming of becoming someone new & better by achieving higher aspirations. They will seek out & reward the companies that help make these... http://www.TonyBodoh.com  #business #entrepreneurpic.twitter.com/cEtcia4enH

“The changes of the last ten years are nothing in comparison to the innovations and changes we are about to experience. This next decade will demand more...” http://www.TonyBodoh.com  #marketing #salespic.twitter.com/gdzQw9PfDC

“When measuring customer retention, you must determine which customers left because you didn’t have a path for them to grow with you.” http://www.TonyBodoh.com  #customerservice #customerexperiencepic.twitter.com/b0NCERqywR

“If you don’t master the consistent delivery of excellent experiences at each of the CX Tipping Points, you’ll lose customers fast.” http://www.TonyBodoh.com  #business #entrepreneurpic.twitter.com/SCvIZp4MqF

“Guest ratings and reviews drive sales and profits. When we helped a hotel move from the bottom 10% of the market to become a top 25 hotel according to guest...” http://www.TonyBodoh.com  #marketing #salespic.twitter.com/xyedz5aGoS

"ProphetAbility is filled with stories, advice, & support for...todays CEO." Jay Elliott, Best selling author of "The Steve Jobs Way" - Order your signed copy at https://goo.gl/oZiubJ  #business #bookpic.twitter.com/yW4BoUiFiL

“When you do more than your customers or employees expect, while not expecting anything in return for the abundance, you will inspire gratitude and loyalty.” http://www.TonyBodoh.com  #business #entrepreneurpic.twitter.com/dU3VWi9ChM

A customer experience rated as a 3 out of 5 usually means the customer received a ‘fair trade’. This means she believes she got exactly what she paid for or she... http://www.TonyBodoh.com  #marketing #salespic.twitter.com/u8vksKpjf8

You can disrupt your own product by simply helping your customer connect more deeply with the person she truly wants to become. http://www.TonyBodoh.com  #business #entrepreneurpic.twitter.com/TQCN2aBQkn

“It only takes a micro-moment of courage to change your business or life. Today, when fear grips you, take a moment to imagine the worst outcome. Then, see...” http://www.TonyBodoh.com  #business #entrepreneurpic.twitter.com/HMO3Stmi0D

“Bravery is a character trait. It is developed over time with consistent and deliberate practice.” http://www.TonyBodoh.com  #innovation #disruptivepic.twitter.com/IMVFKeR380

“How would your life and your business change if you were willing to embrace challenges?” http://www.TonyBodoh.com  #marketing #salespic.twitter.com/Xlxo5E6gAF

“One of my most painful experiences while growing my business was summoning the courage to face the fact that expertise alone would not attract customers...” http://www.TonyBodoh.com  #business #entrepreneurpic.twitter.com/1rB4fYANVa

Are you frustrated that you aren't selling more? Learn what you can do at http://www.CXDisrupt.com  #customerservice #customerexperiencepic.twitter.com/hH7xJSgO2w

Disruptive companies foster a culture so their employees hunger to discover and solve customers’ problems. They encourage experimentation knowing most attempts... http://www.TonyBodoh.com  #customerservice #customerexperiencepic.twitter.com/ghex1YTSW3

Uplevel your executive teams customer experience knowledge and skills. Click here for more: http://www.TonyBodoh.com/store  #business #marketingpic.twitter.com/JJRFKMI2UZ

Your team should review their goals every day. They should also read or listen to positive customer reviews so they understand what great experiences are. http://www.TonyBodoh.com  #marketing #salespic.twitter.com/nXPlMevREv