1. Solve *one* problem no one has paid attention to in a really big (potential or existing) market. Insanely well. 2. Then, “listen” to customers and address their next biggest problem related to that first problem. 3. Repeat until your startup is worth $1 Trillion.
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Yes. A lot of customers do not know how to articulate what they need. You also have to be great at anticipating their needs without bloating the product with unnessarry functions. It is a careful balancing act.
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Agreed. But “listening” then doing nothing will only serve to frustrate the customer or partner and make it slightly more difficult each time to find replacement said customers....
End of conversation
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