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TimSweeneyEpic's profile
Tim Sweeney
Tim Sweeney
Tim Sweeney
@TimSweeneyEpic

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Tim Sweeney

@TimSweeneyEpic

Epic Games founder & CEO

epicgames.com
Joined August 2013

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    1. SidAlpha‏ @SidAlpha 15 Jul 2019
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      When THIS is your ratio, you KNOW @EpicGames and @TimSweeneyEpic dun fucked up.pic.twitter.com/XIOEVNs0D8

      8 replies 15 retweets 131 likes
    2. Tim Sweeney‏ @TimSweeneyEpic 15 Jul 2019
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      Replying to @SidAlpha @EpicGames

      Can anybody who has experienced missing games please share a support ticket number here or by DM? We’d like to investigate further cases.

      23 replies 9 retweets 44 likes
    3. Tim Sweeney‏ @TimSweeneyEpic 15 Jul 2019
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      Replying to @TimSweeneyEpic @SidAlpha @EpicGames

      The cases we’ve investigated so far all turned out to be a result of the customer having multiple Epic associated with different email addresses, often due to not realizing that Fortnite, UT, Paragon, and Unreal Engine share the same account system.

      13 replies 1 retweet 9 likes
    4. SidAlpha‏ @SidAlpha 15 Jul 2019
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      Replying to @TimSweeneyEpic @EpicGames

      I've also had people comment in the video stating Subnautica had disappeared from their accounts as well. The issue with games disappearing all stem from the free games on the Epic Store, this would by definition not be related to different accounts for different games.

      5 replies 1 retweet 62 likes
    5. SidAlpha‏ @SidAlpha 15 Jul 2019
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      Replying to @SidAlpha @TimSweeneyEpic @EpicGames

      I don't see how different accounts for different games can correlate to a purchase (because they are $0 purchases) can cause a game to simply disappear from someone's EGS launcher.

      5 replies 0 retweets 52 likes
    6. ladywizard‏ @ladywizard 16 Jul 2019
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      Replying to @SidAlpha @TimSweeneyEpic @EpicGames

      My purchase history stops at Transitor but I've claimed every game since the beginning and spellbreak just not sure where to post my screenshots since there was no paperclip on the support desk. Only have the one account

      1 reply 0 retweets 2 likes
      Tim Sweeney‏ @TimSweeneyEpic 16 Jul 2019
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      Replying to @ladywizard @SidAlpha @EpicGames

      Thanks for sharing. We’ve identified that the web site is only showing the most recent 90 days of purchases (but confusingly it doesn’t say so). This doesn’t seem to be related to the reports of free games going missing from libraries.

      7:11 PM - 16 Jul 2019
      • 3 Retweets
      • 9 Likes
      • ori we Ender Buckley 🏳️‍🌈 MJC 🏳️‍🌈 Sirus Diarota Maker Fun 3D Kurt Volrath Steeveeo Jimmy "Dwarvenhobble" Page SidAlpha
      7 replies 3 retweets 9 likes
        1. New conversation
        2. Bruno Guerreiro‏ @cosporcos 16 Jul 2019
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          Replying to @TimSweeneyEpic @ladywizard and

          Are you going to make available an option to access all purchases? 90 days is ok for a summary but insufficient for us to check purchase history for everything we own given that there's no email confirmation for orders ( 0 priced ones at least )

          1 reply 0 retweets 3 likes
        3. Epic Games Store‏Verified account @EpicGames 16 Jul 2019
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          Replying to @cosporcos @TimSweeneyEpic and

          We have just updated the account management page to show the full purchase history for your account.

          0 replies 0 retweets 2 likes
        4. End of conversation
        1. Nope No Name‏ @flashfire42 16 Jul 2019
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          Replying to @TimSweeneyEpic @SidAlpha and

          So what that tells us is that there are 2 issues not one. Not sure if better or worse but at least we got an answer. Even if it gives us more questions.

          0 replies 0 retweets 3 likes
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        2. Djf‏ @djf1107 16 Jul 2019
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          Replying to @TimSweeneyEpic @ladywizard and

          then Why do sids screenshots show beyond 90 days but not the missing games hmm i call bs

          2 replies 0 retweets 3 likes
        3. Epic Games Store‏Verified account @EpicGames 16 Jul 2019
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          Replying to @djf1107 @TimSweeneyEpic and

          We have just updated the account management page to show the full purchase history on your account.

          1 reply 0 retweets 2 likes
        4. 1 more reply
        1. Elvick‏ @Elvick 16 Jul 2019
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          Replying to @TimSweeneyEpic @ladywizard and

          Time to stop wasting all that money bribing devs to remove games from competition and actually, you know, invest in your terrible service.

          0 replies 0 retweets 5 likes
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        1. Chef Zhorge - CPA (rtd), Political Centrist.‏ @MosesZD 16 Jul 2019
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          Replying to @TimSweeneyEpic @SidAlpha and

          And you're trying to compete with Steam while starting the effing console wars in PC gaming.

          0 replies 0 retweets 2 likes
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        1. Ben Brewdog‏ @BrewdoggyB 16 Jul 2019
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          Replying to @TimSweeneyEpic @ladywizard and

          Then explain why the Game I bought and paid for $30 back in March 2019 is not in my history

          0 replies 0 retweets 0 likes
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        1. burningphoenix‏ @burning55963534 18 Jul 2019
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          Replying to @TimSweeneyEpic @SidAlpha and

          Why the hell did you not make a functioning store before releasing it? Don’t answer, I already know. It’s because you wanted to snatch exclusive games before they released even if that meant making your store awful.

          0 replies 0 retweets 0 likes
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