The cases we’ve investigated so far all turned out to be a result of the customer having multiple Epic associated with different email addresses, often due to not realizing that Fortnite, UT, Paragon, and Unreal Engine share the same account system.
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Key word there is IF *IF* there's a bug, we want to fix it
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EGS new model:" We fixed thing that we caused but only when we got busted for it" LOL
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Or you know there may be a bug and now that they know about it they want to fix it. They get support tickets from millions of people.
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If there is a bug, Epic wants to EXPLOIT it and EXPLOIT you. Ask Tim why he is taking all this Chinese money!!
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