When THIS is your ratio, you KNOW @EpicGames and @TimSweeneyEpic dun fucked up.pic.twitter.com/XIOEVNs0D8
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I've also had people comment in the video stating Subnautica had disappeared from their accounts as well. The issue with games disappearing all stem from the free games on the Epic Store, this would by definition not be related to different accounts for different games.
I don't see how different accounts for different games can correlate to a purchase (because they are $0 purchases) can cause a game to simply disappear from someone's EGS launcher.
I doubt that's how it works... Even with linked accounts... If Email A was used to signup for Epic, then it should have the free games, regardless of connected accounts.
That’s right. There can only be one Epic account per unique email address. Note that some email services like gmail allow multiple email addresses per user in the form of name+1 at gmail dot com mapping to name at gmail dot com.
Tim, I remember a thread on Reddit where one of your customer support agents posting on Reddit was able to find both accounts the user had and combined them. Did you happen to see that thread and remember which one it is?
The original poster deleted it.
Maybe instead of saying how 'viable' 18% is,you should actually staff your store with competent people who can run it, which, yes, will force you to likely raise that 18% or run at even higher loss,but at least users won't have to endure trash support quality and store experience
Bu bu but Steam bug bad guy, they're evil!!! My precious 12% so important I need to make cut corners, and halfass things to provide a point to Steam for being a big bAd guy. I really doubt he willing to raise it despite devs said it was ok to do it to make store better.
I fail to see how having more than 1 account and email should effect your games, unless you intentionally done this without telling anyone about it again for being caught for something. This is why you don't half a** your platform, there's a reason why GOG and etc are better.
I have one epic account and still dont have the games that I redeemed free. Is this a joke. If we can't keep the games at least be honest with us
Get with customer support and share the ticket number here or by DM like he said. Find out if there really is a problem.
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