@TeamYouTube Some of my fans have told me there not getting notifications when i upload a new video even if they clicked on the bell icon on my channel
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Replying to @TimGodbout
Just to confirm, have you checked if you've selected 'Notify subscribers' under advanced settings when you publish your videos? Also, your subs can check their account and notification settings: https://goo.gl/PdDKZW . Keep us posted.
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Replying to @TimGodbout
We'll need to look into this further, send the video URL and screenshots our way. Also, any chance you have a YouTube Channel URL for one of your subs who didn't get the notification? A specific example would be really helpful to investigate. Let us know!
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Replying to @TeamYouTube
I dont have any screencaps becuase they told me directly in person and im not sure what there url is but heres minehttp://www.youtube.com/timg7
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