.@YouTube I've been seeing ads the last couple nights despite paying for YouTube Premium. This is on a Samsung smart TV. I tried logging out and back in and reseting the TV but no help. Please assist.
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Replying to @Thoron_Blaster
Sorry to hear that. Just to confirm, are you signed into the right account linked to the subscription? Keep us posted.
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Replying to @TeamYouTube
Yes, of course. I have only one Google account and I'm signed in with it. Seems I'm not alone in seeing this bug. When can we expect a fix?https://www.androidcentral.com/seeing-ads-youtube-premium-and-youtube-music-youre-not-alone …
1 reply 0 retweets 0 likes -
Replying to @Thoron_Blaster
That doesn't seem right. We suggest getting in touch with our YouTube Premium support team, here's how: https://yt.be/help/mnQE . They can look into this for you. Thanks.
1 reply 0 retweets 0 likes
I wasn't able to find a "YouTube Premium support team" but I did find a link to file a bug for the TV devices. You should consider allowing people to specifically get help with YouTube Premium.
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