@TeamYouTube my home page won’t load up like the rest of the pages on my YouTube app! Help!
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Replying to @TheeerrrOne
We'd like to help. Are you using an Android or iOS? Also, does this happen across devices? Let us know and we'll look into it. Thanks.
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Replying to @TeamYouTube
I am on iOS and no, just this device (iPhone). Thank you so much
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Replying to @TheeerrrOne
Thanks for the info. Have you tried uninstalling the app, restarting the device and reinstalling the app to check if that makes a difference? Keep us posted.
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Replying to @TeamYouTube
Here is an image of what it looks like just to give you guys an idea.pic.twitter.com/pUKpRtelio
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Replying to @TheeerrrOne @TeamYouTube
I have done exactly that but at one moment, the home page displayed a select couple of videos (4 at most) but wouldn’t refresh. Then, when moments later when the app launched up, this same problem resumed.
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Replying to @TheeerrrOne
Appreciate trying all those steps. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues.
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Understandable. Will do and thank you for your time
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