@AdobeSpark @TeamYouTube Are thumbnails broken on YouTube or did the resolution change? I'm noticing black bars on all my video thumbnails and it's kind of driving me bonkers over here. Please help?
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Replying to @The_Hermithood
Thanks for reaching out. Is this happening across devices? Also, please try clearing your browser cache and cookies to check if there's any difference. Keep us posted.
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Replying to @TeamYouTube
Not sure about other devices as I don't own a cellphone, ipad or whatever gadgets kids use these days. I have a desktop and just got done uploading videos for tomorrow and cleared the cache still having the same issue.
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Replying to @The_Hermithood
Hmm, try using another browser or Incognito mode and see if that makes a difference. Let us know.
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Replying to @TeamYouTube
I think I know what is causing this issue. The thumbnails were resized by YouTube to fit the new Studio Beta which isn't complete yet and it's affecting the original studio thumbnail size but only in the studio itself. It's a bug. Yay, can we squash it please
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Replying to @The_Hermithood
Thanks for letting us know, we're passing this along now! Can you also submit a feedback report from the account and device experiencing the issue? Here are the steps: https://goo.gl/WdI0BK . That should help us investigate.
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Sure can do. Please allow me to finish recording and I will send the post as I edit later on this afternoon, thank you so much.
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