@TeamYouTube I'm getting an error message when uploading. Apparently "The video has failed to process. Please make sure you are uploading a supported file type"
The file is MP4, although I've tried MPEG too. Codecs are all fine so any idea what's up?
Thanks
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Replying to @The_Elite_MYT
That doesn't seem right. What device are you on? Send some details our way and we'll look into it.
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Replying to @TeamYouTube
I'm on my laptop, using Opera. I uploaded a bunch of videos yesterday with no problem. I even tried uploading another video to see what happens and nothing. Upload completes and then it stops at 0% processing, failing shortly after.
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Replying to @The_Elite_MYT
Thanks for the details. Have you checked our Help Center article on how you can troubleshoot common uploading errors: https://goo.gl/WbRtHj ? Let us know.
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Replying to @TeamYouTube
I have used the guide and the only thing I hadn't tried was a different browser. I've just tried that and the same error occurs.
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Replying to @The_Elite_MYT
Thanks for trying those steps. This might also happen if you're uploading a file in the wrong format. Make sure you’re using a supported file type: https://goo.gl/w4vnYx . Let us know if that helps.
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I'm uploading the same file format as always: MP4. I even tried MPEG4, as per my oroginal post. So unfortunately that is no extra help.
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