Being a restaurant owner for over 25 years, I couldn't have said it better. Some people are just pain in the butts.
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And probably was a crappy one too.
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Say it louder for the people in the back
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100% this. Worked CS for over 17 years and people are impolite and/or plain stupid. Lost my faith in humanity ever since. Sad but true.
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And a bad customer at that. 9.9 times out of 10, the complaining customer is full of shit and trying to put 1 over on the business.
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I actually researched it and it was created by a boss of a business just to make sure his employees didn't treat the customers like shit
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Because it really means the customer always thinks their right so try not to be rude to them
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My boss always says "the customer is usually wrong but it's your job to make them feel like they're right"
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or had quite a few interactions with the "employees from Hell" :)
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Found them


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@emahlee_97 this is our lives!!Thanks. Twitter will use this to make your timeline better. UndoUndo
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its actually "The customers PERCEPTION is always right" but the "p" word is usually dropped.
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Or a beaten down customer service worker with a headache
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