@YouTube @YTCreators Need some help. I can’t comment on live streams. Did I accidentally turn something off?
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Replying to @TheRealDadsDen
We'd like to help. Are you experiencing this across devices/browsers? Do you see any error while commenting on the live stream? Also, any screenshot would be appreciated. Thanks for additional info!
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Replying to @TeamYouTube
Experiencing it via all devices, iPhone & MacBook Pro. No error notifications. My comments just don’t show up on all live streams. I’ve tried it on numerous streams with friends streams to test.
1 reply 0 retweets 0 likes -
Replying to @TheRealDadsDen
Thanks for the info. If you are using a browser, try clearing cache and cookies. Here's how: https://goo.gl/dwzcyo . If you are using the app, try updating or reinstalling the app to see if it helps. Keep us posted.
2 replies 0 retweets 1 like -
Replying to @TeamYouTube
I just uninstalled the YouTube app and reinstalled and not working.
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Replying to @TheRealDadsDen
Thanks for confirming. Share more details in a feedback report using these steps: https://goo.gl/WdI0BK . That helps us identify and fix issues. Make sure you're logged into the account experiencing the issue when you send it in!
2 replies 0 retweets 1 like
I have sent feedback. How long does it usually take to fix this glitch? I participate in live stream forums a lot and it is vital to my growth as a creator.
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