Dear @YouTube can some explain why I'll be watching a video, and at random it just ENDS and yall choose another video to play instead??? I don't appreciate this...
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Replying to @ThePetalPrince
We'd like to help. Which device are you on? Also, have you tried any troubleshooting steps? Keep us posted.
4 replies 1 retweet 44 likes -
Replying to @TeamYouTube
Xbox one but also on this S10. Apparently its happening to others. If I'm in the middle of a video, there's no reason YouTube should be deciding "no no, you're done. Watch this instead."
1 reply 0 retweets 4 likes -
Replying to @ThePetalPrince
Thanks for the info. Could you try resetting the YouTube app on Xbox: Open YouTube app > Settings > Reset app? Also, try uninstalling the app updates and reinstalling it again on your S10 device to see if that helps. Let us know.
2 replies 0 retweets 0 likes -
Replying to @TeamYouTube
@YouTube as well, here you go. Video evidence of what's happening. This time an ad began, the ad stopped itself 2 seconds in, and instead of continuing the video I was watching, it just skipped to a new video. Controller in bottom right so ya know im not pushing any buttons...pic.twitter.com/P5yDXZW4nO1 reply 0 retweets 0 likes -
Replying to @ThePetalPrince
This doesn't seem right. To help the right team better investigate, can you send a feedback report from the device/account? Steps here: https://yt.be/help/RYwc . You may not receive an individual response, but the details will help us identify and fix any issues, thanks!
1 reply 0 retweets 0 likes
Yeah sure. Basically something is definitely wrong and needs to be fixed. If yall, who are experiencing this, wanna send a feedback report also, I guess it doesnt hurt to try. Maybe they'll investigate it eventually.
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