@TeamYouTube the last two nights none of my subs are getting notified that I’m streaming. What’s going on?
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Replying to @ShadyJay1908
Could your ask your subs to check their account and device level notification settings: https://goo.gl/PdDKZW ? Let us know if it clears things up.
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Replying to @TeamYouTube
That’s not the issue. When I stream, if you go to my channel it doesn’t even show that I’m live. There’s zero indication that I’m streaming at all. It’s not just a notification failure.
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Replying to @ShadyJay1908
We'd like to know more. Could you please share your channel URL with us? We'll look into it.
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Replying to @ShadyJay1908
Thanks for sharing the URL. Also, mind sharing a few screenshots of the issue for us to look into it? Keep us posted.
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Replying to @TeamYouTube
I can say in my end it’s showing I’m live. But my subs can’t see that. My friend who was sitting right next to me Friday night pulled up my channel and it didn’t show I was live
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Replying to @ShadyJay1908
Thanks for the detailed info. Could you try getting in touch with our Creator Support team for more help on this? Here's how: https://goo.gl/rN4hMx . Hope this gets resoled!
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Translation - We don't know what's going on and we're too big to care. Good luck.
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