Given that my followers are mainly bots from my Mojang days and a handful of retro gamers, nobody who needs to hear this will hear it, but: If your entire approach to UX design is "I understand it just fine, the users should, too!", then you pretty much can just fuck right off.
So much this. "What do you like about any particular software UX?" is an open-ended question, and has the risk of providing data which is not relevant. "What don't you like about this particular UX?" is more edifying, as long as the user isn't trying to lie to "be nice".
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I always find a way to tell testers that I'm independent from the software to avoid folks being nice. "Oh, no, I'm just the guy administering the test." usually they open up more when they think they won't hurt my feelings Also good to tell them the benefits of negative feedback
Kiitos. Käytämme tätä aikajanasi parantamiseen. KumoaKumoa
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