@YouTube Bug Help - YouTube App Landscape.
Please may you help?
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Replying to @TheBaronJJ
Mind sharing more details about the issue? Let us know and we'll do our best to help.
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Replying to @TeamYouTube
Please may you have a look at the problem here: https://support.google.com/youtube/forum/AAAAiuErobUsN8eXG99iS0/?hl=en … If you cannot, is there a way to privately contact you?
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Replying to @TheBaronJJ
We'd like to understand this better! Could you share a screenshot of the issue for us to look into it. Thanks.
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Replying to @TeamYouTube
Thanks here are the photos and info: Bug is where the YouTube app thumbnail is fills up the screen when the device is orantated in landscape. This should instead be a small thumbnail, showing the name of the video and channel to the side. This only efffects one account.pic.twitter.com/vTrgNhrpya
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Replying to @TheBaronJJ
Hmm, what device are you using? Have you tried using a different device? Keep us posted.
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Replying to @TeamYouTube
Hi, i am not able to use another device, but i have been able to change accounts and the new account does not show this bug! Is there anything else i that can help me fix this bug?
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Replying to @TheBaronJJ
Appreciate the info! Could you try signing out from the app, restart the device and sign in back. Let us know if that works.
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Replying to @TeamYouTube
It does not work on my main account, it must be the settings or a bug with my account as it works with my other YouTube accounts.
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Replying to @TheBaronJJ
That´s definitely weird. Please sign in to your account that has this issue and submit a feedback report so that it reaches the right team. This will help our team investigate and fix issues. Appreciate it!
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I can't figure out how to do that on the app? Also is there a way i can speak to a human not a robot?
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Replying to @TheBaronJJ
Here's how you can send us a feedback: https://goo.gl/WdI0BK . Thanks.
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