Hey @TeamYouTube, I saw this video (https://www.youtube.com/watch?v=u-7vDpZ72mE …), which showed that you have launched a feature to see on what stages your viewers are using for their notification settings for your channel, but I don't see to have this visible in mine. Is there a reason for this?
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Replying to @ThatProgrammerr
Hi there. Just to confirm, are you on the Creator Studio app or the browser version of the Creator Studio? Let us know.
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Replying to @TeamYouTube
The browser version of the new creator studio. I didn't even know there were a Creator Studio app.
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Replying to @ThatProgrammerr
Thanks for the info. We recommend you going to : Creator Studio > Analytics > Build an audience. You should be able to see the metrics you're looking for on the right top corner. Hope this helps.
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Replying to @ThatProgrammerr
Hmm, could you check if there are any pending updates for your browser? If there are any, try updating it to the latest version available. Also, try clearing it's cache/cookies and browsing on Incognito mode. Let us know if that makes a difference.
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Replying to @TeamYouTube
I've tried all of the above! I'm using Chrome Version: 75.0.3770.90 (Official Build) (64-bit). I have cleared my cache and even tired Incognito mode. Any other ideas?
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Replying to @ThatProgrammerr
Thanks for trying those steps. To help the right team look into this further, could you send feedback from the account/device experiencing the issue: https://yt.be/help/feedback ? While you may not get a direct response, we do review everything and use the details to fix issues.
1 reply 0 retweets 1 like
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