Hi there – we'd recommend getting in touch with our live support team here: https://yt.be/help/purchases . They can help get this sorted out for you!
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Replying to @TeamYouTube
I already tried it. However, when I enter the page, I am told that live chat is unavailable
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Replying to @Telmo279
Hmm, how about email support? If there's still none – share a screenshot of what you're seeing, we'll have a look. Keep us posted!
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Replying to @TeamYouTube
I've tried it by email though, I can't find the support email or know what it is.
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Replying to @Telmo279
Make sure that you are logged in with your account in order to see the contact feature.
2 replies 0 retweets 0 likes
Replying to @TeamYouTube
@TeamYouTube And worst of all, I don't even use the account. The amount was debited without my permission. neither the account I use ...
4:21 AM - 11 Sep 2019
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